This site has been created to gain momentum in forming a
class action lawsuit against Justfly.com
owned by 8982937 Canada, Inc,
250 Water St., Suite 302 Summerside, PE, C1N 1B6.
Justfly's website can be found at www.justfly.com.
You may have found yourself directed from sites such as Kayak, TripAdvisor, or other ticketing search engines.
It is clearly obvious that Justfly is not operating in accordance to the United States Department of Transportation Office of the Secretary, Washington DC's 24-hour reservation requirement which reads, in part;
The 24-hour reservation requirement is mandated by the department of Transportations consumer rule Enhancing Airline Passenger Protections” (14 CFR 259.5(b)(4), 76 Fed. Reg. 23110, 23166, Apr. 25, 2011) and applies to all reservations made seven days or more prior to the flight’s scheduled departure time. To comply with the regulation, carrier may not deceive consumers about the 24-hour reservation requirement when consumers inquire about cancelling or changing a reservation within 24 hours of making or paying for that reservation.
You can find find this LEGISLATIVE ACT at;
http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CB4QFjAA&url=http%3A%2F%2Fwww.dot.gov%2Fsites%2Fdot.dev%2Ffiles%2Fdocs%2FNotice_24hour_hold_final20130530.pdf&ei=Y4VqVbuMFovFggSlh4CgCQ&usg=AFQjCNED_o7W4Ic19STOcGhOlaCisc96gg&sig2=LDZczdI4lLmh9FfA-1q1dg&bvm=bv.94455598,d.eXY
The United States regulation Uses the term Carrier and Ticket agent interchangeably. These regulations are set forth to protect consumers from unfair ticketing policies by agencies targeting US consumers.
Justfly has reportedly been performing many other deceitful business practices such as fees not matching advertized/agreed upon prices, cancelling bookings and attempting to charge additional fees or put people on less desirable flights, not refunding customers as agreed, etc.
We need your voice and contact information if we are going to put an end to this horrendous business practice and protect other buyers from these deceitful acts.
Please join in and tell us your experience, resolution or lack there of, and an e-mail address we can reach you at for further information.
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